Average Reviews:
(More customer reviews)I have one thing to say, never, ever purchase from this company. We purchased the giant vertical knee raise machine in January 2010. The machine came in 4 weeks after the scheduled arrival date and came in with major cosmetic defects. The machines white paint must have been mixed with rust and was chipped all over. After many, many phone calls Yukon sent me out two replacement side parts and promised me touch up paint for the chips. I received the replacement side parts in about 4 weeks time and several additional phone calls. Yukon did not pick up the defective sides, so now I am stuck with an additional bill to take these to the dump! Think about it, I purchase a machine for full price, it is defective, I receive replacement parts and am stuck with disposing of the defective parts. In addition to all of this I have to call Yukon 8 more times for the touch up paint that I did finally receive.
At the end of this mess, I spoke with one of the co-owners of Yukon. He was one of the rudest people I have ever spoken to and has no sense of customer service. My recommendation for anyone is to never deal with this company, you will not be satisfied with your product or any service you may receive from them.
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Yukon's New Vertical Knee Raise is a great addition to any gym home or business. Part of Yukon's Light Commercial series, the Vertical Knee Raise isn't just for developing your lower abs.
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